Skip to main content

Build a Question and Answer Chatbot #Dyn365FO

I am going to do a series of posts on Chatbots. I have been working on (and off) it for about a year now. I will start slowly and build up on the concepts.

The easiest to do is probably Microsofts QnA Maker. QnA Maker can help your create an FAQ type chatbot that has language understanding. You just provide it with a link to an FAQ site or file, it will index all the content. The user then uses natural language to ask their questions.

Lets get into it.

1. Navigate to https://qnamaker.ai and sign in with your Microsoft account

Accept the terms and conditions.

image

2. Create a new service.

Give it a name and a source for the FAQ. This can be a URL or a flat file. Then click on Create button.

image

3. This will create a question and answer pair.

image

4. Lets test it out before we publish it.

a) Enter your text

b) Best answer it could pick up

c) Improve it by adding alternative questions. For a simple greeting intent, you could say it in many ways. Eg. Hello, Hi, Hey etc..

image

5. Now that you are happy and Save your work by clicking the green “Save and retain”. Then click on Publish.

This will take you to a review page. You can download your diff file to get an understanding how many new QnA pairs you have added.

image

6. Once you clicked publish you will get a review the keys that have been generated for you. Make sure you click on Learn how, it has many different ways of communicating to it.

image

Labels:

Popular posts from this blog

AX - How to use Map and MapEnumerator

Similar to Set class, Map class allows you to associate one value (the key) with another value. Both the key and value can be any valid X++ type, including objects. The types of the key and the value are specified in the declaration of the map. The way in which maps are implemented means that access to the values is very fast. Below is a sample code that sets and retrieves values from a map. static void checkItemNameAliasDuplicate(Args _args) { inventTable inventTable; Map map; MapEnumerator mapEnumerator; NameAlias nameAlias; int counter = 0; ; map = new Map(Types::String, Types::Integer); //store into map while select inventTable { nameAlias = inventTable.NameAlias; if (!map.exists(nameAlias)) { map.insert(nameAlias, 1); } else { map.insert(nameAlias, map.lookup(nameAlias) + 1); } } //retrieve fro
Read more

AX - How to use Set and SetEnumerator

The Set class is used for the storage and retrieval of data from a collection in which the values of the elements contained are unique and serve as the key values according to which the data is automatically ordered. You can create a set of primitive data types or complex data types such as a Class, Record or Container. Below is sample of a set of records. static void _Set(Args _args) {     CustTable       custTable;     Set             set = new Set(Types::Record);     SetEnumerator   setEnumerator;     ;     while select custTable     {         if (custTable && !set.in(custTable))         {             set.add(custTable);         }     }     if (!set.empty())     {         setEnumerator = set.getEnumerator();         setEnumerator.reset();         while (setEnumerator.moveNext())         {             custTable = setEnumerator.current();             info(strfmt("Customer: %1",custTable.AccountNum));         }     } } Common mistake when creating a set of recIds
Read more

Approve Workflow via email using template placeholders #Dyn365FO

Dynamics 365 for Finance and Operations has placeholders which can be inserted into the instructions. Normally you would want this to show up in the email that is sent. One of the most useful ones is the URL link to the exact record that you are approving. In the workflow configurations use the placeholder and build up your message. Towards the end it has workflow specific ones. The URL token is %Workflow.Link to web% . For the technical people the token is replaced in this class WorkflowDocumentField. This is what I inserted into my email template. <BODY> subject: %subject% <BR> message: %message% <BR> company: %company% <BR> for: %for% <BR> </BODY> Should look like this. The final result looks like this. If you debug these are the place holders that are put together.
Read more